This Privacy Policy describes how 2bhome ("we," "us," or "our") collects, uses, and discloses your information when you use our Service. Your privacy is important to us, and we are committed to protecting it.

We collect information in a few different ways to provide and improve our Service:

A. Information You Provide to Us

• Account Information: When you create a 2bhome account, we collect your name, email address, phone number, date of birth, crew type, and crew number.
• Profile Information: You may choose to provide a profile photo and an "About Me" description.
• Listing Information (for Hosts): If you are a Host, we collect detailed information about your Crashpad, including address, photos, description, amenities, pricing, and house rules.
• Communications: We collect information when you communicate with us (e.g., via the contact form) or with other users through our messaging platform.
• Reviews and Ratings: We collect any reviews or ratings you submit on the platform.

B. Information We Collect Automatically

• Usage Data: We automatically collect information about your interactions with our Service, such as the pages you view, your search queries, bookings you have made, and other actions on the site.
• Log Data and Device Information: We automatically collect log data, including your IP address, browser type, operating system, and device information when you access and use the Service.
• Cookies: We use cookies and similar tracking technologies to operate and improve the Service. Cookies help us remember your preferences and manage your session.

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Service.
• Process your bookings and payments.
• Create and manage your account and listings.
• Facilitate communication between Hosts and Guests.
• Personalize and improve your experience on the platform.
• Provide customer support and respond to your inquiries.
• Send you administrative or promotional messages.
• Ensure the security of our platform and prevent fraud.
• Comply with legal obligations.

We do not sell your personal information. We may share your information in the following circumstances:

• Between Users: To facilitate a booking, we share relevant information between Guests and Hosts. For example, a Guest's name is shared with the Host upon booking, and the property address is shared with the Guest.
• Publicly: Your public profile (name, photo, about section) and any reviews you write are visible to other users. A Host's listing page is also public.
• With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are obligated to protect your information.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal request.

You have rights regarding your personal information:

• Access and Update: You can review and update your account information at any time by logging in and visiting your Profile page.
• Account Deletion: You may request the deletion of your account by contacting us. Please note that we may need to retain certain information for legal or legitimate business purposes.

The security of your personal data is important to us. We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect your information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

If you have any questions about this Privacy Policy, You can contact us through our Contact Page.